Fleet Overview | Industries Served | Resources | Benefits

Case Study 1

Travel Centers of America LLC (TravelCenters) installed Geotab GPS Tracking Technology on all its RoadSquad trucks. This article that appeared in the Work Truck Magazine in Feb 2012 highlights the implementation and its benefits:

TravelCenters of America installs GPS technology on all RoadSquad trucks (PDF)

WESTLAKE, OHIO – TravelCenters of America LLC (TravelCenters) has completed its fleet-wide installation of GPS tracking technology on its RoadSquad fleet of more than 400 emergency road service vehicles.

Tom O’Brien, President and CEO of TravelCenters, said:

“Our GPS tracking technology allows us to know exactly where to find the downed driver and provides service technicians that drive our emergency service trucks with detailed directional information to the breakdown site. Our national dispatch center knows exactly where everyone is; that allows us to provide more accurate arrival time and status information to downed drivers, lowers our response times and gets our customers back in business faster.” “TravelCenters invested significant capital in the new system, which also provides critical RoadSquad fleet maintenance, operation and driver performance data. This data is critical to optimizing in-service time of all of the vehicles in the RoadSquad fleet, further enhancing the ability of the nation’s largest owned fleet of emergency roadside vehicles to respond to customers’ needs and get them back on the road. This, I believe, is what TA and Petro do best – help drivers optimize their business, even in the face of a breakdown.”

Professional drivers can reach RoadSquad by calling (800) 824-SHOP (7467). Drivers with iPhone or Android smartphones can call RoadSquad with a touch of a button through TravelCenters’ TruckSmart mobile app. A smartphone’s location services will allow the driver to provide the exact latitude/longitude coordinates of the breakdown to RoadSquad dispatchers.

RoadSquad service trucks are driven by qualified technicians from TA Truck Service and Petro:Lube locations across the country. These locations represent a distinguished service and repair network with more than 2,500 technicians that hold more than 1,500 ASE certifications. RoadSquad service trucks and technicians handle more than just tire and fuel issues. Vehicles are equipped for, and technicians are trained to handle, a multitude of road side issues – the broadest scope of road side services offered by any travel center chain.


Case Study 2

Well known pest-control company Orkin is saving millions of dollar every year. Read how dramatically reduced insurance cost based on better driver behaviour and safe driving, and other operational efficiencies have been achieved, despite running such a geographically dispersed, large fleet:

A Safe Investment For Rollins Orkin

Configurable Dashboards and reports mean true Business Intelligence at the push of a button. The key is to have “Decision-Ready Data” at all times throughout your organization.

As your business processes are all interrelated, they work together to provide you with data you need to optimize and or improve service as well as understand cost implications for any of your businesses’ activities related to mobile assets, field-staff and your asset maintenance.

PassTime GPS Tracking Technology will provide you historic and real-time data you need to make cost and pricing decisions, substantiate and expedite your billing, optimize the use of your assets. This information touches everything from your dispatch, customer service, operational planning to fleet maintenance and any regulatory compliance.

Your reports and dashboards include on KPIs & business metrics, custom hierarchy levels & roll-ups, and comparisons of sections and regions of your business to trends and performance. You will even be able to decide whether to offer new services as well as in competitive situations.

Selfhelp / FAQs

Comprehensive support documents leveraging decades of experience

Software knowledge base articles

These are detailed articles to specific questions, from how accident data reconstruction works to setting up tamper alerts works.

Custom report generation knowledge based articles

These are detailed articles related to reports and dashboards, including FAQs and “How-to” instructions.

Custom report generation knowledge based articles

These are detailed articles related to reports and dashboards, including FAQs and “How-to” instructions.

Support hardware documents

These are detailed instruction and how-to sheet for all accessory and hardware options, from driver ID Buttons to Garmin PND support.

Hardware knowledge base articles

These are detailed articles related to specific questions, from the list of supported Garmin devices to install instructions.

Geotab product guide

This product guide includes Overviews, Getting started and Detail Step by Step Instructions for all areas of the solution, hardware, optional equipment and the Fleet Management solution.

  • InTouch
  • GPS Tracking Technology
  • Select GPS
  • TRAX
  • Fleet